Bluetooth Cutting Out When Phone In Pocket

[SAFFATLOL]

Has anybody constantly had their Bluetooth headphones cutout randomly when the phone is in their pocket. I find this happens especially when it's in the front pockets of my pants. This issue also happens when any pair of headphones or earbuds I try as well any place I am regardless if I'm out or at home. 

Does anybody have a fix to this or is Asus addressing this for the next update?

[Mansi_ASUS]

Hey @SAFFATLOL,
Can you please share the Bluetooth log?

You can capture the log by following the process mentioned here.

[GiraffeColin]

@Mansi_ASUS  not OP, but I extracted a log on my phone. I was having the issue today (2023-10-19) at around between 12:45 and 13:15 (US/Eastern); so would look around then. Can't attach due to file size. Thanks in advance: https://drive.google.com/file/d/10ijFcU74_97AkCzF1XyxiEgrxS8Og-7W/view?usp=share_link

Let me know if you have issues accessing.

[GiraffeColin]

I have the same exact issue. Has it not always done this? I only just recently picked up the Zenfone 10 and wasn't sure if my phone is defective. Haven't had any issue like this on previous Android phones. 😞 I also find I can put my hand over my phone in my pocket and make the issue even worse. It's fine when the phone is stationary. I think there most some issue with bodily interference with the signal...but it still seems strange given I don't have this issue with a Pixel 7 phone that I was using before for instance.

[Kypeli]

I'm having exactly the same issue! Please see my post here: https://www.reddit.com/r/zenfone/s/T6ty4J5M61

Is this a Zenfone 10 Bluetooth antenna design issue, software issue or a broken motherboard? Asus please comment.