10-22-2024 07:19 PM
4 weeks ago
What is "internal information"? Does that mean it's top secret and you have to kill me if you tell me?
BTW -- I did find that diagram in thew user manual. No mention of mic or microphone though.
4 weeks ago
@Randywfl
The internal information I reviewed is the circuit diagram for this laptop model.
The image provided to you was marked with the corresponding location after comparing it with the manual.
We apologize for any inconvenience caused and appreciate your understanding.
4 weeks ago
@Falcon_ASUS --Contrary to the information you provided above, I received the following email from tech support claiming the mic is located underneath the screen (whatever that means)
Hello Randy Walker,
Thank you for contacting ASUS CEO Department.
Good morning. I hope you had a wonderful weekend.
Thank you for providing that information. I do appreciate it. I have heard back from our technical team. They have informed me that the microphones should be right underneath the screen. You can confirm this by going to mic and then try tapping near the bottom of the screen.
I do look forward to hearing back from you.
Please take note of your case number for your future reference: N2403024410-0032.
If there is anything additional we may assist you with, please let us know and it will be our pleasure to assist you! Thank you for choosing ASUS.
Best regards,
John D.
ASUS CEO Department