Zenbook S 13 OLED UM5302 ELAN WBF Fingerprint Sensor not working

[ericpilson]

System: Zenbook S 13 OLED
Battery or AC: AC
Model: UM5302
Frequency of occurrence:
REvery useeset OS:
Screenshot or video:
========================
Detailed description：

[ericpilson]

Screenshot of Device Manager

[ericpilson]

hardware IDs from device manager

[RAJU_MSC_MATHEM]

ericpilson

hardware IDs from device manager

View post

AS per the screenshots, the device is working. The latest correct driver version is 3.5.12201.11001
what error message did you get while setup fingerprint on windows?

[Falcon_ASUS]

ericpilson

1. System: Zenbook S 13 OLED
2. Battery or AC: AC
3. Model: UM5302
4. Frequency of occurrence:
5. REvery useeset OS:
6. Screenshot or video:

========================

Detailed description：

Zenbook S 13 OLED UM5302 ELAN WBF Fingerprint Sensor not working

@ericpilson
Please refer to the following FAQ for troubleshooting.
[Notebook] Troubleshooting - How to fix Fingerprint recognition problem | Official Support | ASUS Gl...Sorry for any inconvenience it may be caused.