Zenbook Pro 14 UX480. Viewing video in screen pad causes a lot more GPU usage, causing fan noise

[roshansharma3]

System: Windows 10
Battery or AC: AC
Model: Zenbook Pro 14 UX480
Frequency of occurrence: Always
Reset OS: no?
Screenshot or video:
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Detailed description：When I view a video in the screen pad, the GPU usage goes up by a lot. Enough to make the fan audible. If I view that same video in the main display, or an external monitor, there is no issue. I've also tried playing a video on a 2019 Zenbook 14 or 15's Screenpad 2.0. There was no issue there either.
This is what task manager looks like if I'm playing a video on an external display, with the screen pad in extension display mode.



This is what task manager looks like if I'm playing a video on the screen pad display, with the screen pad in extension display mode.

Both the external monitor and screen pad were set to 1920x1080 resolution

[RAJU_MSC_MATHEM]

roshansharma3

https://zentalk.asus.com/en/discussion/comment/102078#Comment_102078

Are you referring to upgrading to screenpad 2.0?

View post

Yes i think

[Blake_ASUS]

Hello roshansharma3,
May I double confirm that your screenpad is remains at 1.0?
and the issue only happen when you view video on "extension display" mode?
How about under "screenpad mode"?
which program or browser were you using to watch video?
Thank you.

[roshansharma3]

Blake_ASUS

Hello roshansharma3,

May I double confirm that your screenpad is remains at 1.0?

and the issue only happen when you view video on "extension display" mode?

How about under "screenpad mode"?

which program or browser were you using to watch video?

Thank you.

View post

Yes it is 1.0.
The issue by definition is only applicable to "extension display" mode, I don't think you can play a video in the screenpad in "screenpad mode"...?
Using Chrome to watch the videos, but even simply moving a window inside the screen pad causes similar (if not more) GPU usage, but not if I do the same in a external display. So I don't think the program is the issue.

[Blake_ASUS]

Hello roshansharma3,
How about if you use Internet Explorer?
Thank you.

[roshansharma3]

Blake_ASUS

Hello roshansharma3,

How about if you use Internet Explorer?

Thank you.

View post

Same issue in Internet explorer, but again, any movement in the screenpad causes the issue.