System: Windows 10 home
Battery or AC: AC
Model: UX430
Frequency of occurrence: very often
Reset OS:
Screenshot or video:
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Detailed description:
my zenbook UX430, in recent year, when ac power is connected, I leave it untouched for a while, screen is turned off, sometimes I touched the keyboard, it can return to log in screen. but also, very often, It will not coming back, screen is continuous dark. I have to push the power button long time to shut down the system and then power it on again. it is very noising situation.
In order to avoid this, I even set the computer never going to sleep when power is plugged in. But it still happens, I do not know why. anyone can help me ? thanks