11-02-2021 02:30 PM
- System: Bios 304, GOP 14.0.1033, EC Version 3.04
- Battery or AC: AC
- Model: UX425J i5-1035G1
- Frequency of occurrence: Always (after Update?)
- Reset OS: No
- Screenshot or video:
I have set up a new ASUS Zenbook 14 UX425J. After all Updates from Windows Update I installed also all Updates from the Driver Site. Now I can't charge it anymore and both USB-C ports a dead - is it possible that the Power Delivery FW upgrade V1.0 is not compatible? Why would it install then?
In Device-Manager the USDB-Device USM-USCI ACPI-Device is not functioning and the charing LED is of. I tested the charger on another device (it's working) and another charger without luck.
I reseted the bios to defaults and did a reset by pressing the button more than 50 sek.
PS: I have just 35% battery left. This device can only be charged via USB-C
Can not charge Zenbook 14 UX425J - Maybe Power Delivery FW upgrade?
11-04-2021 07:36 PM