Screenxpert VIEWMAX issue

[Samvel]

System: Windows 11
Battery or AC:
Model: UX582HM
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：
Hello,

Can't find ViewMax option in App Switcher when I drag a window on the desktop. According to all tutorials should be a ViewMAx option to spread app on both screens. But unfortunately I can find it. Maybe it should be activated somehow from settings?


Could you please explain ?
thanks in advance

[Falcon_ASUS]

j_e_a_farrington

Hi, the model i has is the UX581GV. Yes, I have uninstalled and re-installed the ScreenXpert 3 app, the version that is installed is "UWP version: v3.0.3.0" and driver version "3.0.0.0.

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@j_e_a_farrington
Could you please tell me the BIOS and system version you are currently using?
[Notebook] How to check the model name and BIOS version | Official Support | ASUS GlobalWhich version of Windows operating system am I running?Sorry for any inconvenience it may be caused. 

[j_e_a_farringto]

Hi this is my system info

[Falcon_ASUS]

j_e_a_farrington

Hi this is my system info

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@j_e_a_farrington
I will forward the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

[joniredding]

I am also unable to use the viewmax. Please let me know how to fix it. Thank you

[Falcon_ASUS]

Hi all
After testing, the option does not disappear and can be used normally.
Please refer to the following FAQ to confirm whether the option is turned off in the setting.
[Notebook] ScreenPad Plus with ScreenXpert 3 - Introduction | Official Support | ASUS Global(7) In [Window Control], switch ①[App Switcher], switch

Thank you.