ScreenPadPlus doesn't work properly

[TheEVOdark]

System: Windows 10 home
Battery or AC:
Model: UX481FL
Frequency of occurrence:
Reset OS:
Screenshot or video:
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Detailed description：i bought new Asus Zenbook Duo 2 days ago. Today morning my screenpad plus stopped showing background image and now i see only black background.
I tried reinstalling windows, it didn't help

[Blake_ASUS]

Hello TheEVOdark,
May I know if there was any update or modification before the issue occurred?
Please refer to below link to reinstall the driver
[Notebook] How to fix the ScreenPad Plus problems when it is not working properly on my ASUS noteboo...Please be noted that the installation order must be followed.
Thank you.