Screenpad plus launch pad

[mumfadi]

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Detailed description：hey there, i just bought zenbook duo and launch pad on screenpad is not showing. Tried everything from youtube but all in vain. Can somebody help me? I have pictures. No launchpad on left corner and even i can,t use both screens at 1 time.

[Blake_ASUS]

Hello mumfadi,
The issue happen even if you switch to "extend" mode?
Thank you.