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Screenpad Plus is not touch responsive

Abu_T
Star I

‎02-07-2022 02:46 PM

System: Windows 10
Battery or AC: Both
Model: UX481F
Frequency of occurrence: Constant
Reset OS: no
Screenshot or video:
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Detailed description: I have an asus zenbook duo. It has been working fine until just recently, the screenpad plus is not touch responsive anymore. The screen still works but the touchscreen function is no longer working
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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

‎02-07-2022 06:29 PM

Abu_T
  1. System: Windows 10
  2. Battery or AC: Both
  3. Model: UX481F
  4. Frequency of occurrence: Constant
  5. Reset OS: no
  6. Screenshot or video:

========================

Detailed description: I have an asus zenbook duo. It has been working fine until just recently, the screenpad plus is not touch responsive anymore. The screen still works but the touchscreen function is no longer working


Screenpad Plus is not touch responsive
@Abu_T
Please refer to the following FAQ for troubleshooting.
[Notebook] Troubleshooting - How to fix the ScreenPad 2.0 problems when it is not working properly o...If the situation remains the same, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/
Sorry for any inconvenience it may be caused. 
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