ScreenPad is not Working

[odernisht]

System: Windows 10 x64
Battery or AC: Both
Model: UX450FD
Frequency of occurrence: Always
Reset OS: Yes - Win10 x64 10.0.19041
Screenshot or video:
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Detailed description：
hi,
i reinstalled the operating system with a usb stick.
now the screenpad doesn't work anymore.
I can switch it to the second display mode with win + P
when i press f6 the mode is missing.
I installed all drivers from the support site and myasus.
MyAsus cannot update screenpad 2.0 upgrade tool.
Pls Help 😞



Intel UHD 620 - 26.20.100.7372
GeForce GTX 1080 - 26.21.14.4145

[Blake_ASUS]

Hello odernisht,
Please kindly send your device back to service center to install the factory OS back.
Thank you.

[odernisht]

Hello
Thanks for the answer.
I downgraded the bios from 313 to 307.
Now my ScreenPad is working and shown up as ScreenPad but without Touch support.
I can change ScreenPad Mode with F6.
I have installed all new touchpad drivers.
but it doesn't want to work.