ScreenPad does not work, Zeenbook UX580G

[denypatrascu]

System: Windows 10, x64 (Version: 20H2, Build: 19042.868)
Battery or AC: AC
Model: Zenbook UX580G
Frequency of occurrence: Everytime
Reset OS: Yes
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ScreenPad does not work in any situation.
Detailed description:
I can't turn on the SreenPad when I press F6 (it toggles only the Tochpad).

I can't update to ScreenPad 2.0 (i tried to install drivers from Download Center, updates from Asus Live, ScreenXpert app does not start).

[denypatrascu]

I also tried the procedure from (support/FAQ/1041344), but the problems still persist.

[Blake_ASUS]

Hello Deny,
Have you ever reinstall your own OS?
Thank you.

[umelmejor]

@denypatrascu did you finaly find something to solve the problem? I've exactly the same one and nothing solved this. I tried to downgrade the bios avec fresh install, i tried all the bios available, i tried all the drivers availables but always the same issue.

[Blake_ASUS]

umelmejor

@denypatrascu did you finaly find something to solve the problem? I've exactly the same one and nothing solved this. I tried to downgrade the bios avec fresh install, i tried all the bios available, i tried all the drivers availables but always the same issue.

View post

Hi there,
Which model do you have? also UX580GE?
And have you ever reinstalled your own OS?
Thank you.