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ScreenPad does not work, Zeenbook UX580G

denypatrascu
Star I
System: Windows 10, x64 (Version: 20H2, Build: 19042.868)
Battery or AC: AC
Model: Zenbook UX580G
Frequency of occurrence: Everytime
Reset OS: Yes
========================
ScreenPad does not work in any situation.
Detailed description:
I can't turn on the SreenPad when I press F6 (it toggles only the Tochpad).
screenpad-04.png
I can't update to ScreenPad 2.0 (i tried to install drivers from Download Center, updates from Asus Live, ScreenXpert app does not start).
screenpad-01.png
screenpad-03.png
screenpad-05.png

6 REPLIES 6

denypatrascu
Star I
I also tried the procedure from (support/FAQ/1041344), but the problems still persist.
screenpad-02.png

Blake_ASUS
Community Legend II
Hello Deny,
Have you ever reinstall your own OS?
Thank you.

umelmejor
Star I
@denypatrascu did you finaly find something to solve the problem? I've exactly the same one and nothing solved this. I tried to downgrade the bios avec fresh install, i tried all the bios available, i tried all the drivers availables but always the same issue.

Blake_ASUS
Community Legend II
umelmejor

@denypatrascu did you finaly find something to solve the problem? I've exactly the same one and nothing solved this. I tried to downgrade the bios avec fresh install, i tried all the bios available, i tried all the drivers availables but always the same issue.


View post
Hi there,
Which model do you have? also UX580GE?
And have you ever reinstalled your own OS?
Thank you.