04-23-2020 05:06 AM
07-21-2020 10:44 AM
07-21-2020 11:31 AM
transnone13It appears if you designate any monitor other than the laptop's display as primary it screws it up. Confirmed and repeatable, please fix this...I've been scouring the internet for a similar problem and replying to sub. The Zephyrus Duo 15 I just bought appears that ScreenXpert 2.0 application items do not respond to touch, only mouse interaction aside from the launcher button. This may be in response to the recent 2004 Windows 10 update, but it is clearly related to the drivers or APP itself. I can go in uninstall the drivers for ScreenXpert, then reinstall and it may work until the notebook is rebooted. I'm not surprised I've been purchasing ASUS products for a long time, but their software has always been questionable. Hopefully, you guys are hard working on an APP and driver so my brand spanking new laptop's keystone software works properly.
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07-21-2020 10:49 PM
07-22-2020 08:22 AM
Blake_ASUSBlake I've followed the instructions to a T. I'm not sure how you would like me to post the video, but I'll grab one and post it on Vimeo with a link--standby.Hello @transnone13 ,
Sorry I'm a bit confused.
Your device is equipped with Screenpad plus initially, so no need to proceed any upgrade.
May I know if your screenpad plus issue occur after you update to Windows 2004?
May you provide some screenshot or video of the issue?
Please refer to below FAQ for the driver installation as well.
https://www.asus.com/support/FAQ/1041420
Thank you.
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07-22-2020 08:30 AM
transnone13https://zentalk.asus.com/en/discussion/comment/98312#Comment_98312
Blake I've followed the instructions to a T. I'm not sure how you would like me to post the video, but I'll grab one and post it on Vimeo with a link--standby.
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