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Screenpad 2.0 doesnt work / No App Launcher / MS Store black

Star I
System: Windows 10
Battery or AC: AC
Description: Screenpad 2.0 doesnt work / No App Launcher / MS Store black
Model: ZenBook Pro 15 UX550GDX
Frequency of Occurrence: Always
Reset OS: No

Hello everyone, i hope you can help me before i need to return my new asus, which i bought last week. the screenpad does not work correctly. this is not accectable for 1600. I just see my wallpaper on the screenpad, thats all. I tried 3 days everything to get it work, no chance. Now i am here. Which data do you need to check whats wrong? kind regards

Community Legend II
Hello Arthur,
I had replied you in your original thread and explain it to you.
  1. System: windows 10
  2. Battery or AC:
  3. Model: UX434FAC
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:Only the app ScreenXpert in english microsoft store work, and reactivate the screenpad funcionality.

But none screenpad App work in screenpad mode.... when click, install the icon, but stay in loop on MS store when click.

english is not my language

Screenpad Apps not work, loop in microsoft store...
Thank you.