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nvlddmkm.sys BSOD

pchongilin
Star I

‎07-17-2022 03:57 AM

System: ZenBook UX425UG_Q408UG; AMD Ryzen 5 5500U with Radeon Graphics; 8GB RAM; NVIDIA MX450; Windows 11 Home Version 21H2 OS build 22000.795 Windows Feature Experience Pack 1000.22000.795.0
Battery or AC: Both
Model: Q408UG
Frequency of occurrence: Every use
Reset OS: Yes
========================
Detailed description：
Laptop bought in June 2022. Came with Windows 11.
Since purchase, will stutter and crash to nvlddmkm.sys BSOD.
Have tried updating windows, updating drivers, DDU and reinstall drivers (drivers from ASUS Official Support website and drivers from NVIDIA website, old and new), Windows reset, Windows clean reinstall (Windows 10 and 11).
Nothing has worked.
Only workaround has been disabling the NVIDIA MX450 on the Device Manager.
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2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

‎07-17-2022 07:43 PM

pchongilin
  1. System: ZenBook UX425UG_Q408UG; AMD Ryzen 5 5500U with Radeon Graphics; 8GB RAM; NVIDIA MX450; Windows 11 Home Version 21H2 OS build 22000.795 Windows Feature Experience Pack 1000.22000.795.0
  2. Battery or AC: Both
  3. Model: Q408UG
  4. Frequency of occurrence: Every use
  5. Reset OS: Yes

========================

Detailed description：

Laptop bought in June 2022. Came with Windows 11.

Since purchase, will stutter and crash to nvlddmkm.sys BSOD.

Have tried updating windows, updating drivers, DDU and reinstall drivers (drivers from ASUS Official Support website and drivers from NVIDIA website, old and new), Windows reset, Windows clean reinstall (Windows 10 and 11).

Nothing has worked.

Only workaround has been disabling the NVIDIA MX450 on the Device Manager.


nvlddmkm.sys BSOD
@pchongilin
According to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/. Sorry for any inconvenience it may be caused. 
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ASUS_Bot
Rising Star II

‎08-17-2022 03:50 AM

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.
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