08-22-2023 10:04 PM
08-23-2023 05:46 PM
@Shivanshu
As we cannot ascertain the actual condition of your laptop, if you have concerns, I recommend taking your laptop to a repair center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
** If the case is determined to be a CID after inspection, the repair center will provide you with a diagnostic fee and a quotation for the parts.
[Notebook] Customer Induced Damage (CID) criteria