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[HELP] UX581 Camera not working after updates of Asus System Control Interface V3.0.22 and MyAsus

Man_Kit
Star I
System: Zenbook UX581
Battery or AC: AC
Model: UX581
Frequency of occurrence: Always
Reset OS: Windows 11s 11
Screenshot or video:
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Detailed description:

[HELP] UX581 Camera not working after updates of Asus System Control Interface V3.0.22 and MyAsusevice Manager got errors as below.


image.png
8 REPLIES 8

Man_Kit
Star I
Windows11: Camera not found

Man_Kit
Star I
Fortunately I had a copy of ASUSSystemControlInterfacev3_ASUS_Z_V3.0.10.30_13400.
The camera comes back after installing this old version.
When you roll out the new patches, please consider keeping at least the few previous versions for downloads. If I didn't keep it at my another Asus laptop, it's still a nightmare!!
And obviously v3.0.22 is BUGGY!!!!

Thanks


Man_Kit
Star I
Where can we get back the V3.0.19 ?

Blake_ASUS
Community Legend II
Hi there,
Thank you for the update.
I would say please kindly update to 3.0.22.0 again, there might be something wrong in the previous installation.
We haven't receive any other feedback like yours.
I will record and report your case and keep monitoring if there is anything new.
Thank you.