, yes, i know, something can be difficult.
to warranty: 3 month give the shop. Asus or a service point from Asus in Paraguay maybe 1 year, i don't know. Here in Paraguay don't like the shops the warranty.
Keyboard hw: What i have to change that the leds are functional? Or maybe, all keyboards have installed the leds?
Keyboard sw: I have found some tips to install the ATK Package, then it should work. I tried it (V100061 3.9.2019), but it is not working. The service is not running? Maybe, i used the wrong package or any software block the hotkey driver to run?
But it is clear, if the leds are not installed, the software can do nothing. And, in the production lines, all companies use the same elements, if it is possible. I don't understand, why Asus make the keyboard backlight "optional"? This create more demands then they can save. Maybe, it is only a marketing argument.
This laptop have a silver color and very small dark grafic structure. Only with a good light i can see the labeling.
Maybe, you can ask in your environment, what i have to do to get the keyboard backlights working. I would be very thankful for your help.
many greetings, willi