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Vivobook x1402za lights sequence and no Boot

fokeiro
Visitor

vivobook x1402za started doing this and not booting up. Cant find info on if this is a status blinking sequence or an issue blinking. Does this with battery and while plugging in charger with battery removed. Anyone have any idea what could be the issue? Tried reset EC 40 seconds power, Hold F2 while powering, removed battery, use charged only etc.

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@fokeiro 
I would recommend referring to the following FAQ for troubleshooting the issue.
Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen)

If the problem persists, it is advisable to send the laptop to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.