Vivobook OLED display issue (color shifting/flashing)
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05-24-2022 11:58 AM
System: Windows 11
Battery or AC:
Model: Vivobook Pro 15 OLED M3500QC
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:
The display of vivobook pro 15 oled flickers/flashes. It looks like color shifting or randomly petty brightness changing for a second especially noticeable by gray color in the dark theme of windows 11. I mostly see this issue in windows explorer when just moving a cursor. It happen when AMD Radeon Adapter is enabled in Device Manager. It doesn't depend on drivers cos i've tried several types (recommended by ASUS, by Microsoft and the newest from AMD). The problem doesn't exist when AMD Radeon Graphics adapter is disabled. It also doesn't happen in safe mode and BIOS regardless of graphics adapter.
I've done all recommendations from costumer supporters and internet sources.
Battery or AC:
Model: Vivobook Pro 15 OLED M3500QC
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:
The display of vivobook pro 15 oled flickers/flashes. It looks like color shifting or randomly petty brightness changing for a second especially noticeable by gray color in the dark theme of windows 11. I mostly see this issue in windows explorer when just moving a cursor. It happen when AMD Radeon Adapter is enabled in Device Manager. It doesn't depend on drivers cos i've tried several types (recommended by ASUS, by Microsoft and the newest from AMD). The problem doesn't exist when AMD Radeon Graphics adapter is disabled. It also doesn't happen in safe mode and BIOS regardless of graphics adapter.
I've done all recommendations from costumer supporters and internet sources.
5 REPLIES 5
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07-02-2022 11:34 AM
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.

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