The audio on my new M7600RE laptop keeps cutting out intermittently.

[xyzt70]

I bought this laptop just a month ago: Vivobook Pro 16X and I've been having this issue with it since I bought it.

Whenever a video is playing, the audio keeps cutting out for a few seconds then coming back.

This happens on HDMI (connected to a TV) and also when playing directly on the laptop.

I installed all of the latest drivers and updates in the MyAsus app and it still happens.

The frequency of the issue is once every 2-3 minutes. Restarting the browser sometimes helps.

Can I please get some help?

[Falcon_ASUS]

@xyzt70 
Got it, thanks for your update and information sharing.

[ZenBot]

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