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Poor sound after Windows update

LaninS
Star I
System: Windows 10 Home
Battery or AC: both
Model: Zenbook Duo UX482EA (BIOS UX482EA.311)
Frequency of occurrence: always
Reset OS: no
Screenshot or video:
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Detailed description:
After the last Windows update that came a week ago (i didn't installed it imidiately, i ran it on sunday evening, at 15th of May) sound via headphones and speakers become very poor (no mids or lows). I tried to remove a drivers and reinstall them - it didn't work. For now I installed the latest version, that I can find, of Realtek High Definition Audio - 6.0.9231.1

11 REPLIES 11

Falcon_ASUS
Moderator
Moderator
LaninS

https://zentalk.asus.com/en/discussion/comment/213550#Comment_213550

in fact, the problem was constant, in every YouTube video and music track, I cannot post the links, but here is the name of the video "Thor: Love and Thunder Trailer #1 (2022) | Movieclips Trailers"

Nevertheless, I already found a way to fix the problem, this post on answers.microsoft com "DTS audio process settings are unavailable as audio service connection lost" helped me


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@LaninS
I will forward the information to the relevant department.
Thank you for the update.

ASUS_Bot
Rising Star II
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