08-29-2023 12:36 AM
08-30-2023 07:23 PM
@JO6PH
It seems there might be a mistake with your product model. Could you please confirm it once again?
How to find Model Name
Additionally, could you provide the minimum system requirements for the software you are running?
Thank you.
08-30-2023 11:35 PM
Hi Falon
It is a notebook model Asus Vivobook 15X MY3504Y(mistyped previously as MY3504YA) with a Ryzen 7 7730U https://www.asus.com/au/laptops/for-home/vivobook/asus-vivobook-15x-oled-m3504/.
The requirements is on this link: https://www.ironcad.com/system-requirements/
09-04-2023 12:22 AM
Hi Falon,
Just like to know about your thoughts on this. I do hope the Vivobook can work it suppose to. It was RMA a month after purchase due to wifi card and this issue. It was recommended to set it back to the original driver which did not alleviate the display issue.
Regards
09-04-2023 05:46 PM
@JO6PH
May I inquire about the current BIOS version, system version, graphics card driver version, and the IronCAD version you are using?
We apologize for any inconvenience this may cause.