Rags_ASUS_new
- System: Windows 10
- Battery or AC: Both battery & AC
- Model: System Model VivoBook_ASUSLaptop X513UA_KM513UA
- Frequency of occurrence: everytime
- Reset OS: not done
- Screenshot or video: not taken
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Detailed description：Whenever a headphone is plugged in during the online meeting ( Any...zoom, googlemeet, MS teams etc) , the in-built realtek MIC gets disconnected and reinstalling the driver is the only way to revive. However this problem surfaces again repeatedly during next meeting. It looks like a bug in using headphones and inbuilt MIC together for online meetings. I have not tested for external MIC.
Mic gets disconnected when I plug in speakers during online meetings
@Rags_ASUS_new Please kindly provide the information below so that we can better assist you.
Does your headphone with a microphone or not?
Have you tried changing other headphones?
What the brand and model name of headphones are you using?
What is the current system version and BIOS version of your laptop?
What is the version of the audio driver currently used?
Sorry for any inconvenience it may be caused.
