laptop turning off while copying using keys

[mistcaller]

System: Asus vivobook s14
Battery or AC: battery
Model: x411uf-eb309t
Frequency of occurrence: nil
Reset OS: no
Screenshot or video: no
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Detailed description：
when ever pressing ctrl+c laptop is shutting down

[Blake_ASUS]

Hello mistcaller,
Was there any update or modification before the issue occurred?
And if you use the mouse to copy, instead of the keys, does it happen?
Thank you.

[RAJU_MSC_MATHEM]

mistcaller

1. System: Asus vivobook s14
2. Battery or AC: battery
3. Model: x411uf-eb309t
4. Frequency of occurrence: nil
5. Reset OS: no
6. Screenshot or video: no

========================

Detailed description：

when ever pressing ctrl+c laptop is shutting down

laptop turning off while copying using keys

see if happens in safemode also