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Invalid Activation Email

natetmckenzie
Star I

‎01-01-2023 10:37 PM

System: ASUS VivoBook
Battery or AC: AC
Model: K553 (X513EA)
Frequency of occurrence: Always
Reset OS: Windows 11
Screenshot or video:
========================
Detailed description：Hello, I recently purchased an ASUS laptop
and I wanted to create a ROG account to go along with it so I could register my product. However, when I go to activate my email, it consistently says that my activation email is invalid and to resend it. I have an @outlook.com email address. I was wondering if anybody could help me with this, thank you.
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Falcon_ASUS
Moderator
Moderator

‎01-02-2023 05:12 PM

natetmckenzie
  1. System: ASUS VivoBook
  2. Battery or AC: AC
  3. Model: K553 (X513EA)
  4. Frequency of occurrence: Always
  5. Reset OS: Windows 11
  6. Screenshot or video:

========================

Detailed description：Hello, I recently purchased an ASUS laptop

invalid-activation-email.png

and I wanted to create a ROG account to go along with it so I could register my product. However, when I go to activate my email, it consistently says that my activation email is invalid and to resend it. I have an @outlook.com email address. I was wondering if anybody could help me with this, thank you.


Invalid Activation Email
@natetmckenzie
I am a little confused, since your laptop model is X513EA, there should be no need to register for a ROG account.
Could you please provide your registration path/screenshot for me to confirm?
Sorry for any inconvenience it may be caused. 
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