Hi wondering if anyone can help me with what’s the problem with my screen..
I’ve got an OLED ASUS - VivoBook K553 15.6" Laptop - Intel® Core™ i5, 512 GB SSD, bought beginning of 2022. 6 months in the screen was apparently damaged wouldn’t turn on, I sent it to asus & a long 5 months & £400 later screen gets replaced.
Now I was using my laptop and all of a sudden it started flashing on one side then went purple/rainbow (see below.. don’t judge my bad wordle guesses)
Any help on what’s the problem please and any way to fix it ?? Because I’m about to just throw it away.. it’s still a new laptop and I’ve taken a lot of care to not break it, I still don’t know how the screen was broke the first time as it was in a soft padded case.
Sorry long story any help is much appreciated, thank you!
According to what you described, I would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information: https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information: https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.