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Bluetooth headsets not supported by ICE Audio Wizard

dk_gautam
Star I
System: ASUS Vivobook 15 (windows 10 64 bit)
Battery or AC:
Model: X509FA
Frequency of occurrence:
Reset OS:
Screenshot or video: Bottom right corner of the screenshot
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Detailed description:The Audio Wizard application is not supporting my bluetooth headsets. Because of this I am unable to tweak the sound and enjoy it at its maximum best. Kindly suggest possible solution or any other alternative application. Thank you.
screenshot-2841-29.png

5 REPLIES 5

Blake_ASUS
Community Legend II
Hello dk_gautam,
So the Audio Wizard is working fine with built in speaker and audio jack?
Which brand and model is your bluetooth headset?
Thank you.

dk_gautam
Star I
Yes AudioWizard is working fine with built in speaker and audio jack.
OnePlus Bullets Wireless Z - Bluetooth headsets.
Thank you.

Blake_ASUS
Community Legend II
Hello dk_gautam,
Thank you for your feedback.
I have consulted our technical support for more information about this.

Blake_ASUS
Community Legend II
Hello dk_gautam,
I'm sorry that Audio Wizard is not supported by any bluetooth headsets.
Thank you.