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Asus x515jab randomly restart and boots bios

roller
Star I

I bought an Asus X515JAB laptop a month ago. 2 weeks ago it starts randomly restarting and boots bios. Then i can boot windows 11 with save changes and exit. The laptop doing this once a day or 2 days. What can I do? Please help! THX!

7 REPLIES 7

If so, I would recommend that you do a data backup first, then restore the entire system.
https://www.asus.com/support/FAQ/1013064/

If the situation remains the same, according to what you described, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/ 

Sorry for any inconvenience it may be caused.

I've been reistalling windows 11 twice, the problem is the same 😞

Thank you for your help! 

ZenBot
Community Manager
Community Manager
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