@Crooky00 May I know the exact model of the laptop you are using? How to find Model Name Are you encountering automatic shutdowns or system freezes? To rule out whether the issue is caused by a system malfunction, it is recommended that you back up your data, restore the system, and then confirm if the problem improves. We apologize for any inconvenience this may cause. [Windows 11/10] How to reset the PC
