System: AMD R5 3500U
Model: Vivobook X412DA
Frequency of occurrence: All times
Reset OS: Windows 10
Screenshot or video: Uploaded
I bought an ASUS Vivobook 14 with model no-X412DA and after about 15days, the webcam stopped working. None of the apps like Camera,Skype,Google Meet can get it to work. I checked in Device manager but cannot find anything related to Camera or Imaging devices. I checked BIOS but could not find anything related to Webcam. Also I cannot find any dedicated hotkey for camera. I complained to ASUS Service centre but for the last 14days they are just delaying saying they need more time etc etc. Kindly can anyone here help me out? I couldn't find any dedicated webcam driver for my laptop model.
I have windows 10 with version 1909.
I have attached the screenshot of my webcam not working.