ASUS Vivobook Pro 16X - low volume on both speakers/headphones

[tpnowak]

System: Windows 11
Battery or AC: both
Model: N7600PC
Frequency of occurrence: always
Reset OS: yes
Screenshot or video:
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Detailed description：
I experience an issue with audio on my new Vivobook Pro 16X. The audio volume level is very low, even at 100%. I tried switching to headphones for testing purposes but it did not help. Never had such problem with any laptop. I assume some background app for microphone is lowering the volume level.

Regards,
Thomas

[tpnowak]

Using 9231 drivers (Realtek HD Audio) from August 2021.

[Falcon_ASUS]

tpnowak

I'm using Windows 11, not Windows 10. Maybe here's the reason.

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Sorry, it was my mistake. I read it wrong...

tpnowak

Switch back to Windows 10. Now it's much much better. That's strange.

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If there is improvement in Windows 10 system, you might consider using it in Windows 10 system. If you change back to Windows 11 system and the problem reappears, please report back to me again. Sorry for any inconvenience it may be caused.