Whatsapp call app crash and other Bluetooth issues are not fixed yet

[ImShrey]

As per the testing I have done, whatsapp still freezes when we receive whatsapp call while using bluetooth headphones.
This contradictory to change log of 0.65 update, where its mentioned that issue is resolved. False.
Also just after that nor google duo Or skype are able to pick up voice from mic of Bluetooth headphone.
@Anders_ASUS I'll DM you the logs.
Here are unfixed items from last, now closed thread:

shreyashshah16

Please tell us some basic information before asking for help:

1. Model Name: Rog 2 8/128 Indian
2. Firmware Version: latest, .27 (July)
3. Rooted or not: not
4. Frequency of Occurrence: moderately high
5. APP Name & APP Version (If your issue relates to the app): whatsapp calls, google assistant, system audio and Skype

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

@Anders_ASUS , as per the system language bug, where in I select language other than English US and while Bluetooth device is connected, goto developer options, settings force close. I had reported this bug, which was subsequently fixed.

But after that there are strange glitches whenever I'm connected blutooth device,

1) some times when I receive or make a whatsapp call , audio or video, after 0.02 sec mark whole app gets frozen on 3rd second. Even navigation panel is stuck, and I had some how force close the whatsapp to resolve it. Happens 5-6/10 times, when connected to Bluetooth device. (Earphones)

2) sometimes, google assistant won't detect any audio from my. Bluetooth headset's mike, (headset is perfectly fine)

3) sometime when I get skype call, person at the other end won't be able to hear my audio unless i switch out of bluetooth mode to earpiece or speaker mode. (I'm able him, but not vice-versa)(checked on multiple headsets, same issue)

4) sometimes when I connect to bluetooth, there is no audio, video keeps playing, no matter what is volume level, bluetooth device won't output any audio, trying connect-disconnect won't work even. i had to restart the phone to get it work again.

Please look in to these, as they are not persistent, they are random, It can be hard reproduce, but give it a try. I'm ready to share the log.

Had similar issues been reported by others people before?

Bluetooth causing major glitches in other applications / features

After updating to latest 0.65 build, apparently none of them are fixed,
1) whatsapp call freezing while on bluetooth: NOT FIXED

2) sometimes, google assistant won't detect any audio from my. Bluetooth headset's mike, (headset is perfectly fine) : NOT YET FIXED, when I use headphone key to trigger assistant, assistant shows "Can't connect to google at moment" but I'm Connected to internet over wifi.

3) sometime when I get skype call, person at the other end won't be able to hear my audio unless i switch out of bluetooth mode to earpiece or speaker mode. (I'm able hear him, but not vice-versa)(checked on multiple headsets, same issue): NOT FIXED

4) sometimes when I connect to bluetooth, there is no audio, video keeps playing, no matter what is volume level, bluetooth device won't output any audio, trying connect-disconnect won't work even. i had to restart the phone to get it work again: NOT FIXED, happens randomly, seen it happening 2 times already on lastest build.

Its been now 2 months since Last I reported these issues, even in current update none of them are fixed, and Original thread was marked "closed", it's not acceptable.

[ImShrey]

amitgarde3

https://zentalk.asus.com/en/discussion/comment/146151#Comment_146151

Due to Christmas month every mod went on holidays and few of them are still on weekends they may comeback tommorow (monday) dont worry they will respond you very soon

Welcome 2021!

View post

Still waiting for any response from the reps.

Already sent logs over PM to one of the mod.

Its utterly ridiculous, 1st of all calling something fixed but in reality it isn't, and then going cold and not responding to threads in timely manner.

EDIT: I understand that some reps will be onnl holiday leaves. But I have seen others active in forum, and yet they aren't responding. Also I bet delay could be due to dev also being on leaves but at least that much needs to be communicated if so, will avoid confusion and chaos in forums.

Let's see, coz I had made this post in December itself and its almost 2nd week of new year.

I hope we hear back from them next week.

@ARP_ASUS @Anders_ASUS @Melqui @XiiSharkz

[Vableme]

Oh yeah, i totally forgot about this issue. Had them issue last year because i was to lazy to use wired headset.
Bluetooth headset does crash WhatsApp when you try to pickup call / video as well as calling / video calling somebody.

[nationkid]

Tbh,
bit rude for no one to report back on this.

[volkslove]

All bluetooth connection intermittently disconnect using Bose headphones, aftershokz and even car radio all have similar issues.
Can ASUS fix this please.
ROG Phone II

[Leon_A]

Same problem here. It's extremely frustrating..
Has it been solved yet?