USB TEMPERATURE WARNING

[ButterChicken]

Please tell us some basic information before asking for help:
Model Name: ASUS ROG2
Firmware Version: 17.0240.2103.75
Rooted or not: Not
Frequency of Occurrence: Very Frequently
APP Name & APP Version (If your issue relates to the app):
Issue Started When I was Scrolling on Instagram
First my phone Restart then a Notification Popup
USB TEMPERATURE WARNING
Visit Service center immediately and My notification light continuous blinking
I was not plugged at charging at that moment
I was Just Scrolling
and Also I'm using Stock Charger That comes in box (18Watt)
And My Side port Warms a little Bit
How i fix this
Nearest Asus Service center is 400KM away from me
And also I'm Stuck in lockdown
Lockdown everywhere How I'm supposed to travel
if its an software issue please fix
this 😭

[ronald1985]

atulsharma8960@gmail.com

Please tell us some basic information before asking for help:

1. Model Name: ASUS ROG2
2. Firmware Version: 17.0240.2103.75
3. Rooted or not: Not
4. Frequency of Occurrence: Very Frequently
5. APP Name & APP Version (If your issue relates to the app):

Issue Started When I was Scrolling on Instagram

First my phone Restart then a Notification Popup

USB TEMPERATURE WARNING

Visit Service center immediately and My notification light continuous blinking

I was not plugged at charging at that moment

I was Just Scrolling

and Also I'm using Stock Charger That comes in box (18Watt)

And My Side port Warms a little Bit

How i fix this

Nearest Asus Service center is 400KM away from me

And also I'm Stuck in lockdown

Lockdown everywhere How I'm supposed to travel

if its an software issue please fix

this 😭

USB TEMPERATURE WARNING

Have you tried another charger and cable?
Does the phone heat when you charge from the bottom port?
Does the phone warm up when the phone is turned off?
What is your room temperature when this happens?

[ButterChicken]

ronald1985

https://zentalk.asus.com/en/discussion/48511/usb-temperature-warning

Have you tried another charger and cable?

Does the phone heat when you charge from the bottom port?

Does the phone warm up when the phone is turned off?

What is your room temperature when this happens?

View post

No I'm using Original Charger and Cable And While charging Bottom port not heat but side port heats
no my device not warm up when phone is turned off
room temperature is approx 20-25°C
The heating issue is above the side port approx 0.5inch above
Also i have to ask
Is 60°C CPU Temperature Normal?
While Scrolling on Whatsapp
My X mode is off
I'm not playing any game
?
Also when i Get USB charging Temperature issue
After that i did complete format of my device
This screenshot was taken after factory reset
if any ROG2 User reading this
Please Share Ur armoury Console Screenshot 😔

[kikoly]

1. >> Is 60°C CPU Temperature Normal?
It looks abnormal.


2. Original Charger should be 30W, are you using Tencent version?

[ButterChicken]

kikoly

1. >> Is 60°C CPU Temperature Normal?

It looks abnormal.

2. Original Charger should be 30W, are you using Tencent version?

View post

No its Not Tencent Version
i bought this Device in India
Its may be global version
And Your Varient is 12GB Ram 512GB Rom
that's why u got 30watt adapter
Mine one is 8GB Ram 128GB Rom
In my box they provide 18Watt adapter 😭