the lockscreen won't turn off if there are games running in background
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03-07-2020 12:19 PM
i don't have the habit turning off background apps. after playing a game, i'll press home and leave the game runs in background. but i noticed after locking the screen, if i do something to wake the phone (double tap, pick up the phone) to check notifications, the screen won't turn off. it just come back normal state if i close the game. you can test it with pubg
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03-07-2020 05:57 PM
Could you make a short video of this ?
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03-07-2020 08:19 PM
deeppaul589i don't think it needs a video. just open a random game, back to homescreen, turn off the screen, then wake your phone at lockscreen and wait to see if it goes offCould you make a short video of this ?
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03-07-2020 10:23 PM

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03-09-2020 03:26 AM
This is most probably tied to another bug which has been fixed in A10. Please wait for Android 10 (released soon) and see if that fixes your issue. If not, then we will look into it.
