System Update
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12-13-2020 01:10 PM
Model Name:rog 2
Firmware Version:WW_17.0230.2002.32_0
Rooted or not:no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I didn't get any update after WW_17.0230.2002.32_0. so i just want to update to the latest available version and i just don't know how to do that. So please help me update my phone @Anders_ASUS @LP
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01-02-2021 04:42 AM
YuranHey Asus! Any updates please?https://zentalk.asus.com/en/discussion/comment/143002#Comment_143002
Please guys! Can you help me?
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01-04-2021 09:09 AM
YuranHave you tried using the phone without Blokada running?https://zentalk.asus.com/en/discussion/comment/143117#Comment_143117
Hey Asus! Any updates please?
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01-07-2021 05:44 AM
ronald1985Hello Ronald. I do not use Blokada on my phone. Eventually an antivirus (SEP Mobile) but already tried without it. I have exactly the same apps no a ROG 3 and none of these lags, fps drops happen. Its more than known that Asus Rog Phone 2 is having these issues on A10. Why isn't Asus support providing any feedback?https://zentalk.asus.com/en/discussion/comment/144268#Comment_144268
Have you tried using the phone without Blokada running?
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01-07-2021 05:49 AM
YuranThanks for the response, I thought I have seen Blokada, but if it's an anti virus, then that suggestion won't help you at all. Anyway, I will keep going.https://zentalk.asus.com/en/discussion/comment/144770#Comment_144770
Hello Ronald. I do not use Blokada on my phone. Eventually an antivirus (SEP Mobile) but already tried without it. I have exactly the same apps no a ROG 3 and none of these lags, fps drops happen. Its more than known that Asus Rog Phone 2 is having these issues on A10. Why isn't Asus support providing any feedback?
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I think the problem is trying to get the same issue happening on their devices too and if they can't, they can't really help that much. But I will keep trying with coming up with suggestions.
If you haven't already done so already, turn off battery optimization for now and see if it improves gradually. I am not saying this is the permenant fix but to pin point where about the issues is.
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01-07-2021 08:00 AM
