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Solution for Rog 2 shutting down while charging

Sris
Star II
Asus ROG 2 shutting down while charging is widespread issue right now which company hasn't been able to fix till now. The phone switches off while charging; more specifically, when system temperature reaches 38-40 degree celcius (according to armoury crate app).
I have been testing this one trick to cool down my phone which i mentioned couple of days back on forum here (https://zentalk.asus.com/en/discussion/comment/184226/#Comment_184226)
Today, I want to show you through a picture how I am doing this and bringing the temperature down to 30-32 degree celsius during the whole charging process. The phone doesn't shutsoff while charging and there are no issues as of now doing this from last one week or so.
What I am doing is rinsing (with water) & wringing a napkin and then wrapping it around the phone. Make sure you squeeze out as much water as possible before wrapping. This gives it a "matka" effect (earthen pot) and keeps the phone cool throughout charging process.
I know its silly but that's the only cheap solution right now otherwise you can try your luck by changing that costly motherboard which their technician recommends with no guarantee for how long it will survive. I still think this is a software bug which triggers shutdown when system temperature reaches 38-40. But asus still dont want to fix it or accept it?
Here is the image i took from my tablet which shows this method.
20210905-232547.jpg
I will continue with this till this year end before I move onto other brand. Waiting for some new launches this festive season. Hope this phone survives till then.
8 REPLIES 8

nakul696
Star III
cr7ayan2020

https://zentalk.asus.com/en/discussion/comment/185461#Comment_185461

I have also these isue...what to do now???visited service center once...they just downgrade my phone software and gave it back to me..


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Did the downgrade help?

cr7ayan2020
Star III
nakul696

https://zentalk.asus.com/en/discussion/comment/185987#Comment_185987

Did the downgrade help?


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No... It didn't help...but cost me two days in this time of covid

Sris
Star II
nakul696

https://zentalk.asus.com/en/discussion/comment/185461#Comment_185461

Hey @Sris ,

Did you get any solution from anyone yet? Because I've been complaining about the same and no resolution yet.

I have not tried going to the service center yet because the warranty has gone already and I know that service center will just cost me extra time and money.


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No solution yet.
And its not that the phone just turns off while charging...recently i went on a small trip and it was pretty sunny that day...while i was clicking some pics, suddenly my phone shutdown..i waited under a tree for a minute and started the phone to see the temp of phone in armoury crate and found that it was around 39-40...
So i feel like there is some coding issue which is triggering this shutdown that should be modified... can't this phone handle that temperature for just short period of time? Is the hardware so poor?

Sris
Star II
Anybody here have tried this method of modifying clock speed to limit sudden temperature rise? -
https://forum.xda-developers.com/t/issue-found-with-solution-phone-shuts-down-during-gaming-charging...