Anders_ASUS
https://zentalk.asus.com/en/discussion/comment/84371#Comment_84371
I honestly don't know if we have miscommunication. That you really do have a massive audio delay (when we believe you only have a very small one) or if you're extremely picky? I can't find the video you posted right now but I remember It didn't show any "massive" delay.
So either you're experiencing something that you have so far not been able to prove or you're the only one who thinks it's massive. When you say that you hear the shot after you've been killed, you make it sound like there's at least 1 second delay. On our devices there is delay of no more than maximum 100ms. This is my estimation, I don't have the equipment to measure it. My point is that the delay is so small that we have to concentrate and look for it, and even then I'm not sure if it's imagination.
The reply we got back from our devs was that, yes, there is a very small delay and it's because the video recorder picks up both the mic and internal audio at the same time. No 3rd party recorder can do this and this is why they don't show any lag. Our screen recorder will also work perfectly if you only record internal audio or no audio at all.
I have really wanted to fix this issue for you. Gustav and I have spent hours comparing ROG 2 vs OP and other phones. The phones that are able to record both internal audio and mic have this issue too. OP might be the exception but I'm not sure because they do a lot of strange things in PUBG. Like touch input smoothening (which some people love because it looks so smooth and others hate because it creates delay). I honestly can't say if their audio is always delayed regardless if I record or not. There were moments when I was sure that there was a delay but then shortly after it was gone. Maybe just my imagination.
But the point is that the audio delay we're talking about is very, very small and our devs say it's a system limitation that can't be fixed. It has always been like this so I don't understand why you say that there was no delay in Pie. Maybe you just didn't notice it and now when you do, you notice it all the time?
So to move forward
1. if you experience massive delay, prove it with a new video
2. if this small delay is what you're complaining about then, we're sorry, we can't fix it. You have to move on. If that is to sell your device then do it. I don't want you to be unhappy with our product
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its not possible to prove as the recorded video comes out fine but the live audio is delayed while playing the game .you can try recording it yourself if you are a gamer, or else just try recording youtube song you see a delay even there. Games become unplayable even its a small delay
