Screen Color Issue

[akhilj66]

Red Tint Issue Still Persistent, no improvements, ruins video watching experience.
Also black crush issue, ruins video watching. Please fix these issues in next patch and please atleast address this issue.
@Anders_ASUS

[Anders_ASUS]

akhilj66

https://zentalk.asus.com/en/discussion/comment/72072#Comment_72072

Thanks, this was all I wanted to know.

I didn't want to go to the service center for a issue which is not there.

Looks like Samsung corrupted me as my TV is also Samsung and my HP monitor and laptop are IPS, IPS certainly doesn't struggle for deep blacks as it is backlit.

Thanks for the confirmation.

A suggestion for your engineering team, if you can reduce this issue to some extent in next update it would be really helpful as watching dark scenes above 30% becomes a nightmare to look at be it anywhere on YouTube, prime or Netflix.

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A quick fix to your problem is to not sit in dark room. In a normally lit room, I don't see any of these artifacts at all

[gonzaaa_92]

akhilj66

https://zentalk.asus.com/en/discussion/comment/71989#Comment_71989

No, it's not.

Rog 2 peak brightness is 626 nits

Samsung S7 is 855 nits

And both of them are at 70% brightness.

I am not some idiot who would lower the brightness to show difference, there is a difference because ROG II screen has a problem.

I have also checked on numerous displays before posting this thread, not here to waste time.

Anyhow, I'll wait for Anders to confirm.

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No one is calling you an idiot, relax. The S7 is a 4 years old device meaning that the brightness of its display could've gotten deteriorated after all these years.

[gonzaaa_92]

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/71967#Comment_71967

I can only say that you believe it's "crushed" because your S7 probably shows less detail in dark areas and I can also see that the picture of your S7 was brighter. So not a fair comparison.

Here's a comparison between ROG 2 and another Phone that has won awards for its screen. I took this picture in total darkness with night mode active on my ZF6 camera to make the differences as visible as possible. It doesn't look this bad to my eyes.

Both screens were running at 60hz and were visually matched in brightness around 70%. They look a little different because I couldn't pause both at the exact same frame but I believe this is proof enough that it has everything to do with encoding and not the display.

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Exactly!

[ZT-d6c53dc9]

Hello @Anders_ASUS ,
Even i've been annoyed with this black crush issue and the red tint, if we can ignore also. But the black crush issue is spoiling even the ultra HD videos in dark/greyish theme in scenes, which is totally unwatchable and can't see the view properly. But that is very much disappointing.
Not sure it s a hardware issue or software.
Please advise.

[Anders_ASUS]

worldwideimran@gmail.com

Hello @Anders_ASUS ,

Even i've been annoyed with this black crush issue and the red tint, if we can ignore also. But the black crush issue is spoiling even the ultra HD videos in dark/greyish theme in scenes, which is totally unwatchable and can't see the view properly. But that is very much disappointing.

Not sure it s a hardware issue or software.

Please advise.

View post

It doesn't have as much to do with the resolution as it has with bit rate. To show a lot of detail in grey areas takes a lot of data.
There's nothing we can do about this. If you want better viewing experience when you're sitting in a pitch black room, then you need to download videos with high bitrate. Huge files. Streamed material like Youtube will always have low bitrate