This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Screen Color Issue

akhilj66
Rising Star II
Red Tint Issue Still Persistent, no improvements, ruins video watching experience.
Also black crush issue, ruins video watching. Please fix these issues in next patch and please atleast address this issue.
@Anders_ASUS
25 REPLIES 25

akhilj66
Rising Star II
This is in reference to black crush.
If you too see pixelated greys, greenish grey-black and blacks, then you have black crush issue.


Anders_ASUS
Hall of Fame III
akhilj66

This is in reference to black crush.

If you too see pixelated greys, greenish grey-black and blacks, then you have black crush issue.

https://us.v-cdn.net/6031231/uploads/047/XPWC5B7QD85Q.mp4


View post
No you don't. It's the compression of the clip. I've viewed your clip on multiple devices ranging from competitors phones to a calibrated IPS computer monitor which I use for photo editing and all of them show "pixelated greys, greenish grey-black and blacks" if you turn up the brightness enough. You need to give a better example. A timestamp from youtube or netflix that I can view on multiple phones do determine if ROG Phone 2 has worse blacks than other phones?
I have already told you that you may visit our Service Center once the lock down has ended about your red tint issue.

akhilj66
Rising Star II

At 0:06 seconds, look at bed and background. There are pixelated grey-black areas. Please turn up brightness to 100% on all the devices you'll be testing with.
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/51323#Comment_51323

No you don't. It's the compression of the clip. I've viewed your clip on multiple devices ranging from competitors phones to a calibrated IPS computer monitor which I use for photo editing and all of them show "pixelated greys, greenish grey-black and blacks" if you turn up the brightness enough. You need to give a better example. A timestamp from youtube or netflix that I can view on multiple phones do determine if ROG Phone 2 has worse blacks than other phones?

I have already told you that you may visit our Service Center once the lock down has ended about your red tint issue.


View post
I have checked this on IPS panel monitor, my laptop lcd, my S7 oled panel and on my oled tv, my lcd tv.
No of them crushes the blacks.


akhilj66
Rising Star II
akhilj66

https://youtu.be/WO_FJdiY9dA

At 0:06 seconds, look at bed and background. There are pixelated grey-black areas. Please turn up brightness to 100% on all the devices you'll be testing with.

https://zentalk.asus.com/en/discussion/comment/52096#Comment_52096

I have checked this on IPS panel monitor, my laptop lcd, my S7 oled panel and on my oled tv, my lcd tv.

No of them crushes the blacks.


View post
@Anders_ASUS Did you look at video?
I have one more video from YouTube where the crush is a lot more prominent.

0:43 seconds turn brightness to 70% and you'll clearly be able to see the blotches on screen.
Please reply soon @Anders_ASUS.

akhilj66
Rising Star II
BD0YHD1KRDLW.jpg
Asus ROG II Black Crush


IWFFGUSHXBY7.jpg
Samsung S7

@Anders_ASUS you can clearly see the difference.
Let me know if you see the difference too.