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RPG 2 : Phone restarts automatically

iNuuuB
Star I
ROG 2 :Phones restarts automatically whole playing PUBGM , its freezes and restarts and also heats up too much.
I even took 3Dmark test , it says "your device is too powerfull for this test ( SLING SHOT EXTREME )"...and did not shutdown while taking this test....so i dont think mine is hardware issue...but still phone shuts down every now and then...only while playing pubg.
Done factory reset , run the phone is safe mode also , removed pubg from armoury crate also....still the same issue.
PLEASE HELP ME. IM TOO FRUSTRATED RIGHT NOW as my warranty is also about to get over. 😞
screenshot-20210703-214048959.jpg

11 REPLIES 11

iNuuuB
Star I
Hi @ARP_ASUS ,
I have shared the required details .

iNuuuB
Star I
For the above details...asus executive called me and spoke ..
But Service center number he had provided for my Asus ROG 2 phone issue is wrong.
Service. Center Executive over there states that they have discontinued the services for ASUS phones.
Is it a joke ??? Calling us and providing wrong numbers???
And ASUS employees only dont know which center is open and which is not!!.
CASENO=A2107005148-0006 .
I need the solution Asap ...today my phone is refusing to charge as well...
I am so very frustrated right now.