ROG Phone 2 (12/512) Freezes and Auto Restart Problem

[Jerel]

Help... ..,my phone suddenly freezes from time to time especially while playing. (less than 2 hours of playing)
Back, home and recent buttons doesn't work and then auto restarts after 1 min of hung time.
Settings are mostly default (60 hz refresh rate, X-mode off, system lighting off) but still builds up heat fast even after only 1 game of asphalt.
Thinking of going to Factory Reset the phone or try to actually ask the ROG concept store to replace the unit of the problem still exist.

[vishalpoorvi]

Rolled back to android 9 from the official Asus website. Phone stopped freezing while gaming but the framedrop is becoming more and more even when the X mode is on . Even after rolling back to android 9 the phone switches of and auto restarts while charging and the worst thing is there is no Asus authorised service centre at Chennai (India) I have to travel 1495kms to get this phone working.

[shubhamthakur63]

My phone is freezing and auto restart while playing games This is like again and again. I am really irritated to this please send me any solution for this problem @Anders_ASUS

[kennneth241]

Now it seems to be fixed, nice.

[dejan_aleks_dz]

I have the same problem whit restarting even when i make fast charging.can some one share some solution how to fix?thanks

[dejan_aleks_dz]

kennneth241

Now it seems to be fixed, nice.

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