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Rog 2 getting hanged /restarting after plugging for charge

anmol_bali19971
Star I

‎01-07-2022 09:24 PM - last edited on ‎01-16-2024 01:20 AM by Community Manager

Please tell us some basic information before asking for help:
Model Name:ROG 2
Firmware Version:
Rooted or not:No
Frequency of Occurrence:since yesterday night
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Can anyone please help me with this issue,
Whenever I am plugging my phone to charge (adapter or powerbank) the phone hangs instantly and would have to restart it to start working ...for charging I have to switch off my phone everytime ... It was working fine suddenly yesterday night this issue occured..

0 Kudos
6 REPLIES 6

bhargavkumar_la
Star III

‎01-08-2022 12:01 AM

anmol.bali19971

Please tell us some basic information before asking for help:

  1. Model Name:ROG 2
  2. Firmware Version:
  3. Rooted or not:No
  4. Frequency of Occurrence:since yesterday night
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Can anyone please help me with this issue,

Whenever I am plugging my phone to charge (adapter or powerbank) the phone hangs instantly and would have to restart it to start working ...for charging I have to switch off my phone everytime ... It was working fine suddenly yesterday night this issue occured..


Rog 2 getting hanged /restarting after plugging for charge
Did you make any changes to the phone? Like any update ? App update? Did u modify any settings in developer options?
0 Kudos

Swaraj
Rising Star II

‎01-08-2022 12:06 AM

anmol.bali19971

Please tell us some basic information before asking for help:

  1. Model Name:ROG 2
  2. Firmware Version:
  3. Rooted or not:No
  4. Frequency of Occurrence:since yesterday night
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Can anyone please help me with this issue,

Whenever I am plugging my phone to charge (adapter or powerbank) the phone hangs instantly and would have to restart it to start working ...for charging I have to switch off my phone everytime ... It was working fine suddenly yesterday night this issue occured..


Rog 2 getting hanged /restarting after plugging for charge
it used to happen on a10 but a11 no issues.
which firmware are you on?
0 Kudos

anmol_bali19971
Star I

‎01-08-2022 12:21 AM

... No changes in Android 11 .. only apps updated that used to happen from playstore
0 Kudos

anmol_bali19971
Star I

‎01-08-2022 12:22 AM

As of now it's working once I connected my charger it fails ..I bought a new adapter as the original one was not working yesterday... And 1 time charged with that adapter it worked fine in afternoon this issue is coming around 10 pm night
Edit - tried factory reset still the same issue

0 Kudos
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