It's been 2 weeks since I have got my device back from the service center My MB is replaced and everything works fine now But today I noticed that the RgB logo is not turning on anymore after the servicing Is it just me or everyone having this issue I am on the latest firmware Please help
Try applying pressure on the logo ( ike pressing down the back) after turning on the system lights and setting appropriate settings for the lights... Sometimes they use some thick double side tape making the connection between the contact points to break.
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Try applying pressure on the logo ( ike pressing down the back) after turning on the system lights and setting appropriate settings for the lights... Sometimes they use some thick double side tape making the connection between the contact points to break.
Hi anjubunny123 Thank you for your asking. Kindly try some at-home troubleshooting tips below: 1. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check any disturbance from installed 3rd party apps. # How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/ 2. Please confirm that the Aura switch of the game center is turned on. (Armoury crate > Console > System lighting) 3. Please confirm the Quick Setting " System lighting " is on(Quick Setting > System lighting on) 4. Please confirm that the issue remains the same after performing Factory Reset.
If the issue remains, please provide me the 4 test results for further checking. Cheers.
