Problem with right Air Trigger
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01-09-2020 10:19 AM
So I'm having a problem with the right Air Trigger of my ROG 2. What happens is that it has some sensibility issues, sometimes you press it and it flickers. Something I noticed and this only happens with the right AirTrigger is that if you force press it, it stops from working. Whats going on?
Thanks!
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02-12-2020 07:08 PM
LP_ASUSI tried to contact my local service center but they refused to help because I bought it from US and I am living on Saudi Arabiahttps://zentalk.asus.com/en/discussion/comment/44114#Comment_44114
If you can activate your Air Trigger by touching the rear of the device, that is a hardware issue. You need to contact your local ASUS service center for a warranty repair.
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02-13-2020 09:17 AM
D7MUnfortunately the ROG Phone II does not have an international warranty. In order to get warranty service you'll have to return to the region where the phone is warrantied, which in your case sounds like the US. If that is a possibility in the future, I recommend having the phone serviced to repair the Air Trigger issue.https://zentalk.asus.com/en/discussion/comment/44218#Comment_44218
I tried to contact my local service center but they refused to help because I bought it from US and I am living on Saudi Arabia
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02-20-2020 09:28 PM
I am attaching a video of the issue, first i test the left one which works fine, then i test the right one and you can see the issue.
Please help to fix this issue
This happened after an update, i sent my phone to service center and they downgrade the software and it worked fine, then i was enforced to update again and i received multiple updates after that and no fix for this issue.
Please advise
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02-26-2020 10:15 AM
Is there any update coming yet?

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02-26-2020 10:32 AM
