Primary charging port not working

[sarnepak303]

Last week I got a notification saying abnormal charging issue after updating my device, and after that I am not able to use my primary charging port as it is not working. It's been one week and it still doesn't respond if I plug charger in the port. Note that I am using original asus 30wt hyper charger.

[jasonwch]

is it saying abnormal temperature?did you smell the port and cable. If it's like burnt, then need to do service.
same for many ppl and me. I think is defected charging port
P.S. I've did port replacement

[Gustav_ASUS]

@sarnepak303 If it's safe for you to do so, please visit a local service center and let them look at your device.

[Melqui]

keep the usb port clean with isopropyl alcohol to prevent this permanent damage.

[sarnepak303]

jasonwch

is it saying abnormal temperature?did you smell the port and cable. If it's like burnt, then need to do service.

same for many ppl and me. I think is defected charging port

P.S. I've did port replacement

View post

Yes even i think the same but bcoz of this corona situation I am not able to move and the nearest service center is also far, I am using 2nd port and I have another 2 month of warenty hope everything become normal in between those so that I can go to asus center.