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Play services battery drain issue

klynkrishnaa
Star II
I feel many of proud ROG 2 Users are struggling with the same issue as mine. Play services is consuming a humongous amount of battery. Don't even know which of the apps internally is using the data from play services. I have turned off Auto sync, Turned off Location sharing, turned off Google Fit, Turned off Ads personalisation and opted out of IBA. Yet battery is drained the most by Play services. There is no option to optimise the battery usage by Play Services.

@Asus Team.. Need an immediate update for this. Doesn't feel like a 6000mah phone. ??
Attached are my battery stats
VD5Y4JJDHGQG.jpg

43 REPLIES 43

LP_ASUS
Community Legend I
tempuz1

https://zentalk.asus.com/en/discussion/comment/25232#Comment_25232

Well I'm using the global version with WW firmware and have exactly the same problems so I doubt that's the issue.


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Fair enough. I just wanted him to be aware that he will see software issues pop up more frequently. If the Beta update didn't work for you, I'm not sure what's going on with your device.
You might want to do a factory reset and let your phone sit for 24 hours on full charge with no apps installed, Wi-Fi off, but with mobile data connected. You should see the drain decrease significantly. I'm thinking it might be a rogue app that's constantly pinging for data that brings down your battery life.

tempuz1
Star II
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/25240#Comment_25240

Fair enough. I just wanted him to be aware that he will see software issues pop up more frequently. If the Beta update didn't work for you, I'm not sure what's going on with your device.

You might want to do a factory reset and let your phone sit for 24 hours on full charge with no apps installed, Wi-Fi off, but with mobile data connected. You should see the drain decrease significantly. I'm thinking it might be a rogue app that's constantly pinging for data that brings down your battery life.


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Understandable.
Yes that's pretty much what I have left to try. Will try later during the week and see what happens.

deodatsss
Star III

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/24976#Comment_24976

Be advised if you're using a Tencent phone with WW firmware you may see weird interactions like this. This configuration is not officially supported.


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Thanks, noted on this.
I found the culprit. I use VPN services. It logs in battery usage as Google Play Store instead of my VPN app. Another is MicroG app for YT Vanced. After testing my phone without these apps running, I got my normal usage back. 8 hours of mobile data and wifi usage with at least 2 hours of gaming on max settings.
I did see from another thread that Asus does not configure the Tencent version with global rom, but I bought my Tencent version with global ROM out of the box - no flashing required. The box was 100% sealed no sign of being opened. Could you explain why there are devices that have these? I ran a SafetyNet test and it went fine.

deodatsss
Star III
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/24976#Comment_24976

Be advised if you're using a Tencent phone with WW firmware you may see weird interactions like this. This configuration is not officially supported.


View post
It still confuses me how a Tencent version phone has a WW firmware out of the box. I unboxed the phone in front of my dealer and booted it up then greeted me with a WW firmware. How did this happen if ASUS did not intend to use WW firmware in Tencent phones?

deodatsss
Star III
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/25240#Comment_25240

Fair enough. I just wanted him to be aware that he will see software issues pop up more frequently. If the Beta update didn't work for you, I'm not sure what's going on with your device.

You might want to do a factory reset and let your phone sit for 24 hours on full charge with no apps installed, Wi-Fi off, but with mobile data connected. You should see the drain decrease significantly. I'm thinking it might be a rogue app that's constantly pinging for data that brings down your battery life.


View post

I applied a manual update to 1908.21 firmware. Everything went back to normal. No issues so far
KVXU4B3RH1LI.jpg