Play games screen off issue

[ragu]

Paly game mobile will automatically screen off but game runing. Not only pubg all games

[ronald1985]

ragu

Paly game mobile will automatically screen off but game runing. Not only pubg all games

Play games screen off issue

Is this happening during only game play?
Does it happen to other apps like WhatsApp, YouTube, Chrome, etc...
Do you have the following settings on: Settings - Advanced - Gestures - Touch Gesture - Screen Off (Double tap to suspend)?

[Gustav_ASUS]

@ragu Have you noticed if this happens when your device reaches a certain temperature? Also, are your running into reboot/restart issues as well?

[ragu]

ronald1985

https://zentalk.asus.com/en/discussion/31281/play-games-screen-off-issue

Is this happening during only game play?

Does it happen to other apps like WhatsApp, YouTube, Chrome, etc...

Do you have the following settings on: Settings - Advanced - Gestures - Touch Gesture - Screen Off (Double tap to suspend)?

View post

Double tap to suspend is already off
What kind of issue hardware or software

[sauravshanbhogu]

Gustav_ASUS

@ragu Have you noticed if this happens when your device reaches a certain temperature? Also, are your running into reboot/restart issues as well?

View post

Yes . What are we supposed to do about the issue because I've seen alot of comments saying even the service centre guys weren't able to fix the issue,??