Phone restarts on its own

[johnnny]

Please tell us some basic information before asking for help:
Model Name: ASUS_I001D ZS770KL
Firmware Version: 17.0240.2103.75
Rooted or not: Not rooted
Frequency of Occurrence: Every Week
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I just bought this phone since the first week of April of 2021 and updated the phone up to the latest the problems I had are sudden shutdowns, I keep getting this issue every week and after a month of use the phone freezes and doesn't reboot it stays stuck on the screen. I tried force shutdown it doesn't turn off, I held the power button for a minute it turns off but when I try to turn it on it won't reboot. I charged it and it doesn't turn on the screen, I powered on while charging but it won't turn on, I held the power button, volume up + power button for a minute or so it works but the issue of shutting down every week is still here and it's getting worse that the start up slows down. I need help on this issue hoping for an easy free fix, I loved this phone since it was out and finally saved up to buy one after 2 years so save a new Asus Customer here.

[kikoly]

The occasional restart problem has been fixed in .90, you can update the firmware to .90.

[johnnny]

kikoly

The occasional restart problem has been fixed in .90, you can update the firmware to .90.

View post

idk why mine isn't showing

[ronald1985]

johnnny

https://zentalk.asus.com/en/discussion/comment/169572#Comment_169572

idk why mine isn't showing

View post

You can wait for the FOTA or just download the latest file and place it in internal storage:
ROG Phone II | Gaming Phones｜ROG - Republic of Gamers｜ROG Global

[kikoly]

johnnny

https://zentalk.asus.com/en/discussion/comment/169572#Comment_169572

idk why mine isn't showing

View post

https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS660KL/UL-ASUS_I001_1-ASUS-17.0240.2105.90-1.1.229-user....

[Vamp]

kikoly

The occasional restart problem has been fixed in .90, you can update the firmware to .90.

View post

I don't think occasional restarting issue have been resolved... after reading it twice, previously in some update I think after clicking on restart, it used to skip the restart logo, that has been resolved.